Terms

Pricing

All our prices are in Australian currency and include GST.


Payment methods

Payments can be made online using Visa, Mastercard, American Express, Diners Club or debit card.

Contact us if you wish to make credit card payment over the phone (we only take Visa, Mastercard or debit card over the phone) or wish to make an EFT payment.


Delivery methods and times

We are in a remote community in Central Australia and that makes a big difference to delivery times. We use Australia Post (its the only postal/freight service available) for all deliveries and post on Mondays and Thursdays (the days of our postal delivery service). Postal times can be up to 2 weeks from the date of posting due to the remoteness of our community. Express postage takes the same time unfortunately. We normally take a week to process your order. If you have not received your order after 3 weeks, please Contact Us.


Refunds and cancellations

Please see our refunds policy.


Privacy

Please see our privacy policy.


Security

We use eWay. The eWAY payment gateway service provides secure online payments processing of credit and debit cards in real time via the internet. The payment gateway uses EV SSL Certificates to protect all transaction details, ensuring that credit card and customer data is safe.